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• About Us |
• Build Process |
• Design Center

•  
•  
• Meet Our Staff |
• Why Us? |
• Dry Basement

•      Customer Care |
• One Year Warranty

Service before AND after the Sale

1. Customer Care Package

• a. Homeowner's Manual
• b. Lifetime Dry Basement Guarantee^TM
• c. Semi-annual Buyer Protection Newsletter

2. On Call Service Department

• a. Full-Time Customer Care Manager
• b. 24 Hour Emergency Service
• c. On-line Customer Tracking

3. Selections made easy

• a. Color and product selection within our
      Design Center
• b. Our Design Center features the most
      current styles and trends, hand-selected
      by our Interior Designer

4. Meet with our Builder/Project Manager         for a pre-construction conference

5. "Quality Walk throughs" with our
    Builder/Project Manager during the
    construction process

6. 500 Plus Point Inspection by our
    Warranty Service Manager

7. Personal Orientation with our Warranty
    Service Manager

8. Your Home presented with Guarantees,
     On Time and 100% Complete

9. Our goal is to provide the Greatest
     Customer Service and the Best
     Relationship before and after the sale

As the full-time Customer Care Manager, Jason Baumgartner is the "Face" our White Glove Service. Jason grew up in the Green Bay area, but relocated back to the Fox Valley (Kaukauna) from the Madison area, where he managed a service department for another high-end builder.

Prior to his management positions, Jason worked his way up starting with framing, roofing, and remodeling homes for several years before choosing to use his skills to focus on quality building from "the inside".

"I'm excited to work for Jon Huss Custom Homes, Inc. & Midwest Design Homes, Inc. because of the dedication to service and quality by all of my co-workers. The quality of our homes makes my job much easier," Jason said.